Question 1

In a person analysis,which of the following is a primary variable that can be affected by training?

Accepted Answer

A)   the organization's input
B)   performance feedback
C)   the employee's ability
D)   positive consequences to motivate good performance
E)   the employee's motivationF) A) and E)
G) B) and C)

Question 2

Russell is paid for assisting a welder on a construction site.He also is adding to his welding skills by attending a local trade school.When he finishes his training program and demonstrates he has mastered specific skills,he will become a journeyman welder.Which of the following statements best identifies that Russell is in an apprenticeship program?

Accepted Answer

A)   It can't be an internship,because apprentices are paid,while interns are not.
B)   Apprentices,unlike interns,do not learn on the job.
C)   Apprentices have hands-on experience assisting a tradesperson.
D)   Unlike interns,apprentices do not attend educational institutions.
E)   Interns are more likely than apprentices to get admonished for their mistakes on the job.F) B) and E)
G) B) and C)

Question 3

Which of the following statements is true of simulators used in training?

Accepted Answer

A)   They must have elements identical to those found in the work environment.
B)   They cannot be used when the risks of a mistake on a job are great.
C)   They are used for on-the-job training.
D)   They are inexpensive to develop.
E)   They do not need constant updating.F) B) and C)
G) All of the above

Question 4

What is a request for proposal? What is its importance?

Accepted Answer

An organization can provide an effective...

Question 5

Which of the following is defined as a combination of employee characteristics and positive work environment that permit training?

Accepted Answer

A)   organization analysis
B)   benchmarking
C)   learning management system
D)   orientation
E)   readiness for trainingF) A) and D)
G) A) and E)

Question 6

If a concept involves more than five items,the training program should deliver information in shorter sessions or chunks.

Accepted Answer

A) True 
 B)False

Question 7

The human resource department of Brown Industries,a consumer electronics manufacturer,wants to set up a learning management system for its global sales force.This way,sales personnel can get training in new models and product lines even while on the road,and managers can ensure their employees are keeping up-to-date.The HR manager looks into "training systems" and identifies five top results.Which of the following systems describes a learning management system?

Accepted Answer

A)   Performa: software used by HR departments to evaluate job performance
B)   Recruit Plus: software used by HR department to administer tests to job candidates
C)   Crimson: a system that automates the process of administering and delivering training
D)   K-Learn: software for the creation of training videos
E)   E-Valuate: an assessment tool that evaluates employees' readiness to learn new skillsF) B) and D)
G) A) and E)

Question 8

Which of the following training methods involves representing a real-life situation with trainees making decisions resulting in outcomes that mirror what would happen on the job?

Accepted Answer

A)   apprenticeship
B)   cross-training
C)   action learning
D)   internship
E)   simulationF) B) and C)
G) None of the above

Question 9

Carla,a student at Cardinal College,is pursuing a degree in international business management.As part of her program at Cardinal College,she has accepted an opportunity to work at Wong Consulting for a period of six months,where she will gain experience related to her field.Carla's employment at Wong Consulting is an example of a(n) _____.

Accepted Answer

A)   internship
B)   coordination training
C)   apprenticeship
D)   experiential training program
E)   simulation training programF) All of the above
G) None of the above

Question 10

To ensure transfer of training,an organization's training programs should prepare employees to self-manage their use of new skills and behaviors on the job.According to your text,Which of the following is NOT a way for trainee employees to manage their new skills and behaviors?

Accepted Answer

A)   Trainees should identify the positive and negative consequences of using their new skills.
B)   Trainees should set goals for using skills or behaviors on the job.
C)   Trainees should set goals for using skills and behaviors on the job.
D)   Trainees should practice monitoring their use of the new skills and behaviors.
E)   Trainees should employ their new skills and behaviors perfectly.F) B) and C)
G) A) and B)

Question 11

Identify the on-the-job training program that is typically funded by an educational institution as a component of an academic program.

Accepted Answer

A)   internship
B)   coordination training
C)   apprenticeship
D)   experiential training
E)   simulation trainingF) C) and E)
G) B) and C)

Question 12

The stage to prepare for evaluating a training program is

Accepted Answer

A)   before the request for proposal is developed.
B)   when the organization ensures readiness.
C)   after the program has been developed.
D)   during the implementation of the program.
E)   when the program is being developed.F) B) and E)
G) A) and B)

Question 13

Which of the following best describes a learning management system?

Accepted Answer

A)   a team of trainers and human resource professionals who are responsible for planning and conducting the training programs in an organization
B)   the process of evaluating the organization,individual employees,and employees' tasks to determine what kinds of training,if any,are necessary
C)   a software application that automates the administration,development,and delivery of training programs
D)   a process for determining the appropriateness of training by evaluating the characteristics of the organization
E)   the process of determining individuals' needs and readiness for trainingF) A) and B)
G) A) and C)

Question 14

A customer at Danielle,a French restaurant,complains to Jason,the owner,about a specialty dessert being unacceptable.Jason inspects the dessert and finds that brie,a type of cheese,is overripe.Jason questions the new pastry chef,Mario,who acknowledges he should have substituted another type of cheese for the brie.Jason analyzes the situation and concludes that Mario should be put through additional training to avoid such mistakes in the future.What type of analysis has Jason performed in this situation?

Accepted Answer

A)   an organization analysis
B)   a task analysis
C)   a specialized skills assessment
D)   a person analysis
E)   a needs assessmentF) None of the above
G) A) and B)

Question 15

Which of the following statements best expresses the reason why orientation programs for new employees are valuable to employers?

Accepted Answer

A)   The federal government requires orientation for all new employees.
B)   Employees starting a new job need to become familiar with job tasks and learn the organization's policies and procedures.
C)   New employees do not perform sufficient research on their employers before starting work.
D)   Employers generally fail to provide a realistic job profile during the selection process.
E)   An orientation program is a cost-effective substitute for training programs after an employee has begun work.F) C) and E)
G) A) and E)

Question 16

Which of the following is the main objective of diversity training programs that focus on behavior?

Accepted Answer

A)   to increase participants' awareness of cultural and ethnic differences as well as differences in personal and physical characteristics,such as disabilities
B)   to teach employees to be effective at different tasks and roles
C)   to send participants directly into communities where they interact with persons from different cultures,races,and nationalities
D)   to change organizational policies and individual conduct that inhibit employees' personal growth and productivity
E)   to make people aware of cultural differences and stereotypesF) C) and E)
G) None of the above

Question 17

Which of the following is a characteristic of task analysis?

Accepted Answer

A)   It does not require knowledge of the work environment.
B)   It is independent of time constraints or deadlines.
C)   It results in an assessment of employees' readiness for training.
D)   It is usually conducted along with person analysis.
E)   It helps in determining individuals' needs for training.F) C) and E)
G) D) and E)

Question 18

Which of the following questions can be answered by performing a person analysis?

Accepted Answer

A)   What are the tasks that require more training?
B)   How will the training be carried out?
C)   Are employees ready for training?
D)   Does the organization have the infrastructure to support training?
E)   Are there any impediments to implementing a training program?F) B) and D)
G) A) and B)

Question 19

What should managers do to support training?

Accepted Answer

Some of the ways in which managers can s...

Question 20

Roger,the manager of a car dealership,finds it impossible to train his mechanics on the details of every potential repair problem because of the increasing complexity and variety of today's automobiles.Hence,he provides them with a training program that will familiarize them with the basics of engine,emission,and other types of repair.Additionally,in case of a particular problem,the training program will let the mechanics seek expert advice through an online computer application.Which of the following learning approaches is being implemented by Roger?

Accepted Answer

A)   e-learning simulation
B)   electronic performance support system
C)   experiential behavior modeling program
D)   virtual reality-based simulation program
E)   Myers-Briggs simulation programF) B) and E)
G) A) and E)

Exam 7: Training Employees

Correct Answer
verified

Correct Answer
verified

If a concept involves more than five items,the training program should deliver information in shorter sessions or chunks.

Correct Answer
verified

Which of the following statements is true of simulators used in training?

Correct Answer
verified

What is a request for proposal? What is its importance?

Correct Answer
verified
An organization can provide an effective...
View Answer

Which of the following statements best expresses the reason why orientation programs for new employees are valuable to employers?

Correct Answer
verified

Which of the following best describes a learning management system?

Correct Answer
verified

Correct Answer
verified

Identify the on-the-job training program that is typically funded by an educational institution as a component of an academic program.

Correct Answer
verified

To ensure transfer of training,an organization's training programs should prepare employees to self-manage their use of new skills and behaviors on the job.According to your text,Which of the following is NOT a way for trainee employees to manage their new skills and behaviors?

Correct Answer
verified

Which of the following is defined as a combination of employee characteristics and positive work environment that permit training?

Correct Answer
verified

Correct Answer
verified

Which of the following questions can be answered by performing a person analysis?

Correct Answer
verified

In a person analysis,which of the following is a primary variable that can be affected by training?

Correct Answer
verified

Which of the following is a characteristic of task analysis?

Correct Answer
verified

Correct Answer
verified

Which of the following is the main objective of diversity training programs that focus on behavior?

Correct Answer
verified

What should managers do to support training?

Correct Answer
verified
Some of the ways in which managers can s...
View Answer

Which of the following training methods involves representing a real-life situation with trainees making decisions resulting in outcomes that mirror what would happen on the job?

Correct Answer
verified

The stage to prepare for evaluating a training program is

Correct Answer
verified

Exam 7: Training Employees

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

If a concept involves more than five items,the training program should deliver information in shorter sessions or chunks.

Correct AnswerverifiedShow Answer

Which of the following statements is true of simulators used in training?

Correct AnswerverifiedShow Answer

What is a request for proposal? What is its importance?

Correct AnswerverifiedAn organization can provide an effective...View AnswerShow Answer

Which of the following statements best expresses the reason why orientation programs for new employees are valuable to employers?

Correct AnswerverifiedShow Answer

Which of the following best describes a learning management system?

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Identify the on-the-job training program that is typically funded by an educational institution as a component of an academic program.

Correct AnswerverifiedShow Answer

To ensure transfer of training,an organization's training programs should prepare employees to self-manage their use of new skills and behaviors on the job.According to your text,Which of the following is NOT a way for trainee employees to manage their new skills and behaviors?

Correct AnswerverifiedShow Answer

Which of the following is defined as a combination of employee characteristics and positive work environment that permit training?

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Which of the following questions can be answered by performing a person analysis?

Correct AnswerverifiedShow Answer

In a person analysis,which of the following is a primary variable that can be affected by training?

Correct AnswerverifiedShow Answer

Which of the following is a characteristic of task analysis?

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Which of the following is the main objective of diversity training programs that focus on behavior?

Correct AnswerverifiedShow Answer

What should managers do to support training?

Correct AnswerverifiedSome of the ways in which managers can s...View AnswerShow Answer

Which of the following training methods involves representing a real-life situation with trainees making decisions resulting in outcomes that mirror what would happen on the job?

Correct AnswerverifiedShow Answer

The stage to prepare for evaluating a training program is

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
An organization can provide an effective...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Some of the ways in which managers can s...
View Answer

Correct Answer
verified

Correct Answer
verified