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Exam 8: Adapting Organizations to Todays Markets

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Question 31

Multiple Choice

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As the head of the engineering department for her company,Jody works with her team on complex and challenging projects.The level of detail in this work requires Jody to spend a significant amount of time with each team member,providing advice and support.Due to the complexity and time involvement of each project,Jody has a(n) ________ span of control.

A) wide
B) narrow
C) unlimited
D) functional

E) B) and D)
F) C) and D)

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Question 32

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Which of the following is an advantage of a line organization in a large business?

A) It does not require specialists to advise people along the line.
B) Responsibility and authority are clearly defined.
C) Each worker has several supervisors.
D) It is very flexible.

E) B) and D)
F) A) and C)

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Question 33

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Andrew's company is a bureaucratic organization.Andrew is likely to encounter which of the following conditions?

Fayol believed that decision-making authority should remain in the hands of top management:

The widely shared values within an organization that provide unity and cooperation to achieve common goals is together known as the:

Weber had a great deal of faith in managers.He was confident that a firm would do well if employees simply did as they were told.

For an inverted organization to be effective,it requires:

Job specialization is known to:

Zach recently got his Ph.D.in analytical chemistry and was fortunate to be asked to join the Weilman Lab at a prestigious eastern university.After a month on the job,he remarked to another graduate student at his former university that the spirit of help and cooperation at the Weilman lab was remarkable.He enjoyed going to work each day and sometimes exchanged calls with other lab partners in the evening with ideas to improve each other's experiments.Zach remarked,"Now I know why this lab is considered one of the best in the nation!" Zach is referring to:

Weber believed that large organizations required everyone to follow the established rules and guidelines precisely.

In 2011,CNN reported that NCR (National Cash Register Company) had hired 500 workers to build ATM machines and self-service check-out counters at a plant in Columbus,GA,with plans to hire several hundred more employees by 2014.In the past,these machines were built in Hungary,China,and Brazil.Both shipping costs and quality control were cited as the reasons these companies have elected to change production strategy to _____________.

Barclay developed two interactive computer games.He didn't do it entirely alone.Last year he started a small company,hired two programmers,and a marketing graduate.He considers himself a cutting-edge kind of guy and wants to position his company the same.Soliciting your advice as to how he should structure his organization as he moves forward,you suggest that he hire a few potential customers to join his team of employees as product testers.And,maybe he should solicit globally.You are suggesting to Barclay that he put together a __________.

__________ believed that managers were trustworthy and companies would do well if employees simply did what they were told.

A flat organization is less likely to respond quickly to customer needs.

Matrix organization structures provide for more efficient use of organizational resources.

Inverted organizations empower employees by adding multiple layers of management and long lines of communication.

One advantage of a bureaucratic organization is that:

__________ are responsible for directly achieving organizational goals.

A(n) __________ is used by an organization to show who is accountable for the completion of specific work and who reports to whom.

The decision on how to departmentalize should depend on the customer and the product or service the firm is offering.