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Exam 11: Decision Making and Creativity

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Question 1

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In a complicated decision environment,a manager should use the _______ method of decision making.

A) heuristic
B) rational
C) satisficing
D) nonrational
E) intuition

F) B) and E)
G) A) and E)

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Question 2

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The rational model of decision making explains how managers should make decisions.

A) True
B) False

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Question 3

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Which of the following is one of the assumptions underlying nonrational models of decision making?

Jess has completed her two-year medical assistant program.She really wants to be a nurse,but needs to start working as soon as possible in order to pay her bills and loans.Unbeknownst to her,one of her professors has put her name in for an award program at the local nursing college.She is notified that she is a finalist for the award-full paid tuition and a living stipend.This _______ can enable her to exceed her goals.

The primary intent of Bagley's decision tree model is to

Bounded rationality means solving problems by producing the best possible solution based on a set of highly desirable conditions.

Josephine is about to graduate from college and is excited about joining her two roommates to start a small coffee shop near campus.She has never started a business before,but she is sure that her business degree has taught her everything she needs to know.The three of them have enough money for their initial costs and figure that they can cover their expenses with the cash flow from the business.Which heuristic is probably involved?

__________ and ________ drive creative performance behaviors.

Marvin is a medical technician who administers stress tests.He has a low tolerance for ambiguity and is oriented toward task and technical concerns when making decisions.The ________ style is well suited for this position.

In an OB course,the professor divides the class into teams of five.Alice is leader of her team.Their assignment-to be completed within the class period-is to create an original problem-solving activity. To develop this activity,students will need to use creativity,negotiation,and decision making,as well as communication and time management.What does Alice have to do to enhance creativity and group decision making?

You and your roommate are going shopping.As you walk down the street,you see movers lifting a large couch out of a truck and onto the sidewalk.You both quickly cross to the other side of the street.You don't want to get in the way of the movers or risk being injured by a piece of furniture.

Martin's Stores Inc.has entered into a partnership with FindIt.FindIt,the retailer's latest search engine for Martins.com,includes semantic data.Seemless,a platform that was designed in-house,relies on text analysis,machine learning and even synonym mining to produce relevant search results.Martin's says adding semantic search has improved online shoppers completing a purchase by 10 to 15 percent.In terms of benefits to Martin's,that could mean millions of dollars. What is "big data"? Why is it important for organizations?

In groupthink,the "inherent morality" symptom is likely to

Max needs to create a plan for his final art project.Inez,also in the class,passes by and sees Max sitting at an outdoor café,having coffee.He seems really relaxed.Inez asks him how come he isn't stressed thinking about the final project.What does this scenario indicate?

The first stage of the creative performance behavior process is

The two dimensions of decision-making style are value orientation and tolerance for ambiguity.

A holistic hunch represents a judgment that is based on a conscious integration stored in memory.

_______ is a mode of thinking that people engage in when they are deeply involved in a cohesive in-group,when members' strivings for unanimity override their motivation to realistically appraise alternative courses of action.

Lily graduates from high school and is ready to go to college.However,she also loves sports.She wants to join a basketball academy and become a professional basketball player.Lily finds her uncertainty about her future very stressful and is psychologically uncomfortable about it.This implies that Lily has a(n)

The senior managers of Optimum Inc.,a multinational information technology firm,were concerned that people were not buying their computers.They were shocked to hear of a salesperson recommending to customers to buy something other than an Optimum PC because they were of poor value.This small incident motivated the organization to conduct an extensive survey to understand real customer experience in order improve their products accordingly.This was an example of