A) acquiring additional firms
B) flattening the organization and empowering employees, allowing them to get closer to the customer
C) increasing the size of its traditional departments to handle 24/7 operations
D) centralizing its decision making to better control its total quality management program
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Multiple Choice
A) balance sheet
B) Venn diagram
C) stakeholder outline
D) organization chart
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True/False
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Multiple Choice
A) Employees begin to identify with their department and its goals rather than with the goals of the entire organization.
B) People in the same department tend to think very differently.
C) Departments are isolated from one another.
D) Employee skills can be developed in depth.
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True/False
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Multiple Choice
A) matrix organization.
B) functional organization.
C) line organization.
D) service organization.
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True/False
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True/False
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True/False
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True/False
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True/False
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True/False
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True/False
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True/False
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True/False
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True/False
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Multiple Choice
A) In the beginning, company procedures that require value judgments are often too costly. As the business grows, the owner can add ethical procedures to each job.
B) The principles of organization state that the only company objective is to gain profits for the owner(s) or stockholders. If your competitors are cutting corners with safety regulations, you should consider the same.
C) The only way to be profitable is to avoid risk. If new safety equipment becomes available that is applicable to your business, even if it slows productivity, you should adopt it.
D) The corporate culture you create as you begin your service will last a long time. Your workers will adopt your values.
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True/False
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Multiple Choice
A) division of labor.
B) equity.
C) unity of command.
D) hierarchy of authority.
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True/False
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