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According to the product life cycle model, sales are expected to peak in the _________ stage.


A) introduction
B) maturity
C) growth
D) commercialization

E) C) and D)
F) All of the above

Correct Answer

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The cost of raw materials used to produce a good or service represent the firm's ________ costs.


A) fixed
B) variable
C) mixed
D) uncontrollable

E) A) and B)
F) A) and C)

Correct Answer

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John needed transportation. Now that his new marketing job was on the horizon, it was time to go shopping. New was probably going to be out of the question. As he reviewed his options, he listed the kinds of things he wanted in a vehicle: the ability to carry some large things; a comfortable back seat for his two dogs; 4-wheel drive for snow and ice; and economical on gas. Marketers know that today's consumers:


A) are educated and very savvy and are looking for features and not benefits.
B) are willing to pay just about any price if they find the features they want.
C) look for the best value (benefits outweigh the cost) .
D) are always economically sensitive, first.

E) A) and B)
F) A) and C)

Correct Answer

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The primary purpose of a push strategy is to:


A) push products on consumers and convince them that they need the products.
B) rush the production schedule for products and beat competitors to the market.
C) push the product down the distribution channel to retail stores.
D) push products away from traditional channels of distribution to save costs.

E) B) and C)
F) A) and B)

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In the battle between electronic retailers and traditional brick and mortar retailers, the electronic retailers seem to have all of the advantages needed to emerge as the clear winners.

A) True
B) False

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A(n) ___________ distribution strategy distributes a product through only a preferred group of retailers in a given area.


A) intensive
B) selective
C) exclusive
D) restrictive

E) B) and C)
F) C) and D)

Correct Answer

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Webster Industries is one of the first producers of a unique consumer product. The company has chosen a low-price strategy, hoping this will enable them to quickly attract many customers while discouraging potential competitors from entering the market. Webster's approach to pricing is a classic example of the skimming strategy.

A) True
B) False

Correct Answer

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Direct selling is a distribution strategy that makes extensive use of the Internet and telephone.

A) True
B) False

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Target costing adds a profit margin to estimated cost of production to determine the optimal price.

A) True
B) False

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A ________ has direct responsibility for all the elements of the marketing mix for one brand or product line.


A) channel specialist
B) brand manager
C) product engineer
D) brand specialist

E) A) and B)
F) None of the above

Correct Answer

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Compared to advertising, publicity offers the advantage of greater:


A) flexibility.
B) personal appeal.
C) believability.
D) message repetition.

E) None of the above
F) B) and C)

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Effective sales promotion activities target:


A) employees only.
B) customers only.
C) employees, dealers and customers.
D) dealers only.

E) All of the above
F) A) and D)

Correct Answer

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Which of the following strategies establishes a price based on the actions of rival firms?


A) competition-based pricing
B) cost-based pricing
C) demand collection system
D) bundling

E) All of the above
F) A) and B)

Correct Answer

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Soundworthy Stereo is a producer of high-quality speakers. The company sells its products through a few preferred retailers in any geographic area. Soundworthy uses a selective distribution strategy.

A) True
B) False

Correct Answer

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The owners of the TriCities Mall recently renovated the mall's interior. Much of the interior of the mall was made to look like scenes from famous movies. The mall also hired employees to dress like characters from these movies. There are many types of shops in the mall, including six different jewelers; however, only one jeweler carries the very expensive Romex brand of watch that appeals to customers who are looking for status in their jewelry. Romex is practicing exclusive distribution by placing its brand in only one store in a given area.

A) True
B) False

Correct Answer

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Agents are marketing intermediaries who take title to the goods they distribute and provide credit to customers who need it.

A) True
B) False

Correct Answer

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As a salesperson for an electrical contractor, Greg is included as part of the target audience for sales promotions from his own company.

A) True
B) False

Correct Answer

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Marketing intermediaries:


A) are unlikely to survive in a competitive global economy.
B) have survived because they can often perform marketing functions faster and at lower cost than producers.
C) create value, but this value is seldom great enough to justify the added cost they charge for their services.
D) tend to increase the number of exchange relationships producers and consumers must deal with in order to buy and sell goods.

E) A) and D)
F) All of the above

Correct Answer

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After her sales presentation, Whitney asks her customers what color they prefer and if they would like to pay by credit card. She hopes that these questions will help the sales process move beyond the customer's questions and objections. With limited time, Whitney is utilizing a trial close to help finalize the sale more quickly.

A) True
B) False

Correct Answer

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Marcy and Liz developed a new jewelry design. They were fortunate to get the attention of a large online retailer who was willing to fund the production of the jewelry abroad, as long as the designers agreed to sell their design through its outlets for the first two years. The retailer was asking the designers to agree to __________________.


A) intensive distribution
B) exclusive distribution
C) multi-level distribution
D) selective distribution

E) A) and B)
F) A) and C)

Correct Answer

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