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Ray,an employee at Finesse Granites,is a union member.Management and union representatives work together to improve workplace safety as part of their agreement.However,three months later,Ray suffers a minor injury and attributes the accident to unsafe working conditions.He files a lawsuit against the company for negligence.In the context of contract enforcement,what mistake might Ray have most likely committed?


A) He did not follow the union's grievance procedure.
B) He forgot to speak to his supervisor before taking the issue to court.
C) He organized a strike to fight for union's rights.
D) He tried to resolve the problem informally.
E) He applied for arbitration.

F) A) and D)
G) B) and E)

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What is the minimum percent of employees in a bargaining unit who must sign authorization cards for the National Labor Relations Board (NLRB) to hold a union representation election?


A) 30 percent
B) 51 percent
C) 20 percent
D) 10 percent
E) 55 percent

F) B) and C)
G) B) and D)

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Identify the unfair labor practice under Section 8(a) of the National Labor Relations Act (NLRA) .


A) Engaging in collective bargaining with a labor organization
B) Asking to meet with employees' representatives because the employees are on strike
C) Failing to pay unionized employees higher wages than nonunionized employees
D) Implementing performance-based pay plans in the company
E) Coercing employees in exercising their rights to join or assist a labor organization

F) A) and E)
G) B) and C)

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The American Federation of Labor and Congress of Industrial Organizations (AFL-CIO)is by far the largest labor union in the U.S.

A) True
B) False

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Which of the following statements is true of right-to-work laws?


A) They are federal laws that protect employees' right to lifetime employment.
B) They are state laws that make union shops, maintenance of membership, and agency shops illegal.
C) They are laws that protect the right of unions to insist that the employer hire only union members.
D) They are laws that allow terminating an existing contract and striking for a new one without notifying the employer.
E) They are federal laws that ensure that all union members get pension benefits.

F) B) and E)
G) A) and E)

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Name the type of union security arrangement that is illegal under the provisions of the National Labor Relations Act.


A) Union shop
B) Agency shop
C) Closed shop
D) Open shop
E) Checkoff provision

F) A) and B)
G) B) and E)

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Which of the following is true of how the National Labor Relations Board (NLRB) carries out the function of preventing unfair labor practices?


A) The deadline for filing a charge is twelve months after the alleged unfair practice.
B) The NLRB has no authority to issue cease-and-desist orders to halt unfair labor.
C) The board can order the employer to reinstate workers but cannot order them to pay back pay.
D) The NLRB is not authorized to set aside the results of an election and must approach the courts for this purpose.
E) If an employer or union refuses to comply with an NLRB order, the board has the authority to petition the U.S. Court of Appeals.

F) B) and E)
G) A) and C)

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Who among the following is NOT covered by the National Labor Relations Act (NLRA) ?


A) An individual employed as a supervisor
B) An individual employed in the service sector
C) An individual employed by a private-sector firm with less than 15 full-time employees
D) An individual joining a union that is not recognized by his or her employer
E) An individual refraining from activity on behalf of the union

F) B) and C)
G) A) and E)

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Barbara,a job applicant at Solace Corp.,finds that the job she is applying for requires her to be a union member before being hired.She also learns that this arrangement is illegal under the National Labor Relations Act.In the context of the security provisions related to union membership,Barbara has to consider joining a unionized company with a(n) _____ arrangement.


A) open shop
B) closed shop
C) checkoff provision
D) union shop
E) agency shop

F) A) and E)
G) B) and E)

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Courts generally avoid reviewing arbitrators' decisions and focus only on whether the grievance involved an issue that is subject to arbitration under the contract.

A) True
B) False

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David is a non-union employee at Orion Inc.Although he does not intend to join the union at the company,he is still required to pay union dues as part of a union contract with the company.Which of the following does this scenario best exemplify?


A) An agency shop agreement
B) A checkoff provision
C) A union shop agreement
D) A trade-off provision
E) A closed shop agreement

F) B) and E)
G) A) and E)

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What is the difference between craft unions and industrial unions?

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The members of a craft union all have a ...

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Which of the following is true of a craft union?


A) It represents many different occupations.
B) Membership in the union is the result of working for a particular employer in the industry.
C) Changing employers is not very common.
D) It is often responsible for training members through apprenticeships.
E) It consists of members who are linked by their work in a particular industry.

F) B) and D)
G) B) and C)

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The Public Transport Union and the Chicago Transit Authority are in conflict with each other.When the conflict escalates,the Chicago City Council decides to intervene and settle the dispute.The Council,after listening to offers from both sides,puts forth a binding settlement,which both parties must accept.In the context of the alternatives to work stoppages,this is an example of _____.


A) arbitration
B) fact finder negotiation
C) mediation
D) checkoff bargain
E) greivance leverage

F) B) and D)
G) B) and C)

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Joining a union,whether recognized by the employer or not,is an activity protected under the National Labor Relations Act (NLRA).

A) True
B) False

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Leroy,a sales manager at ZenFuels Inc.,claims that the benefits that come with employee unions outweigh their drawbacks.Which of the following statements is most likely to strengthen Leroy's argument?


A) Unionization creates vertical organizational structures.
B) Unionization supports a company by promoting centralized decision making.
C) Unionization helps in the cooperation and creation of self-managing employee teams.
D) Unionization reduces the risk of work stoppages.
E) Unionization ensures that workers have a voice in how they are being treated by a company.

F) B) and D)
G) All of the above

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The employees of Neronsen Inc.decide to form a union.Although most members of management are ready to support their decision,the CEO wishes to maintain nonunion operations.In an attempt to persuade the CEO to change his mind,a union official claims that labor-management cooperation can help improve the company's revenues.The CEO,however,disagrees.Who is right in this scenario?


A) The union official is right because studies show unionized workers are more productive than nonunionized workers.
B) The CEO is right because union workers are less committed to quality work.
C) The union official is right because union formation tends to reduce the overall cost of labor.
D) The CEO is right because unionized workers find it more difficult to form self-managing teams.
E) The CEO is right because the introduction of unions may cause managers to disregard employee ideas and pay less attention to management practices.

F) B) and C)
G) A) and E)

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The method for providing solutions to union-management conflicts over interpretation or violation of a collective bargaining agreement is known as a _____.


A) complaint protocol
B) chain of command
C) grievance procedure
D) protest procedure
E) corporate campaign

F) All of the above
G) B) and C)

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Which of the following terms refers to a substitute arrangement of union membership in which members receive discounts on insurance and credit cards rather than representation in collective bargaining?


A) Card check provision
B) Corporate union membership
C) Indirect union provision
D) Associate union membership
E) Relational union membership

F) B) and E)
G) B) and C)

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Joe and his colleagues are members of the union at Pinnacle Inc.While negotiating the terms of the labor contract,they request their employer to deduct union dues from their paychecks.This type of contractual arrangement between the two parties is known as a(n) _____.


A) agency shop
B) checkoff provision
C) maintenance provision
D) trade-off provision
E) union shop

F) B) and C)
G) A) and B)

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