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Intellectual property refers to all forms of human expression, both tangible and intangible.

A) True
B) False

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List and describe at least five different Internet business models. Which of these models do you think would be the most risky for a startup business today? Support your answer.

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Internet business models include: e-tail...

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You have been hired as a marketing consultant by a law firm in Los Angeles that specializes in juvenile justice. What ways can you use the Internet as a marketing tool and to advertise the firm's services?

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Student answers will vary. A sample answ...

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A secure Web site that links a large firm to its suppliers and other key business partners is called a(n) :


A) e-hub.
B) marketspace.
C) exchange.
D) private industrial network.

E) All of the above
F) A) and B)

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Reducing the business process layers in a distribution channel is called:


A) disintermediation.
B) BPR.
C) market segmentation.
D) network effects.

E) A) and C)
F) A) and D)

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Netflix's public announcement of a reward for a technology solution to its movie recommendation system is an example of:


A) prediction markets.
B) behavioral targeting.
C) long-tail marketing.
D) crowdsourcing.

E) A) and B)
F) B) and C)

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Information ________ exists when one party in a transaction has more information that is important for the transaction than the other party.


A) transparency
B) asymmetry
C) complexity
D) discrimination

E) A) and B)
F) All of the above

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Compared to traditional goods, digital goods have:


A) greater pricing flexibility.
B) lower marketing costs.
C) higher production costs.
D) higher inventory costs.

E) B) and C)
F) B) and D)

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Which feature of Internet technology has had the most effect in the Internet's rapid spread across the globe?


A) Ubiquity
B) Global reach
C) Universal standards
D) Social technology

E) None of the above
F) A) and C)

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eBay is an example of:


A) C2C e-commerce.
B) B2B e-commerce.
C) B2C e-commerce.
D) M-commerce.

E) All of the above
F) A) and B)

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Market creators:


A) save users money and time by processing online sales transactions.
B) provide a digital environment where buyers and sellers can establish prices for products.
C) create revenue by providing digital content over the Web.
D) sell physical products directly to consumers or individual businesses.

E) A) and D)
F) B) and D)

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________ is a peer-to-peer market in which participants bet on the outcomes of current events, business, or social trends.


A) Crowdsourcing
B) A net marketplace
C) A prediction market
D) A futures auction

E) None of the above
F) All of the above

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An example of the content provider business model is Barnesandnoble.com, a retailer of printed books.

A) True
B) False

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A third-party Net marketplace that connects many buyers and suppliers for spot purchasing is called a(n) :


A) exchange.
B) vertical market.
C) private exchange.
D) e-hub.

E) A) and B)
F) A) and C)

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Which of the following best illustrates the sales revenue model?


A) eBay receives a small fee from a seller if a seller is successful in selling an item.
B) Epinions receives a fee after steering a customer to a participating Web site where he or she makes a purchase.
C) Flickr provides basic services for free, but charges a premium for advanced services.
D) Apple accepts micropayments for single music track downloads.

E) All of the above
F) A) and B)

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Which of the following Internet business models does Amazon.com use?


A) Content provider
B) Portal
C) Market creator
D) E-tailer

E) C) and D)
F) None of the above

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Selling the same goods to different targeted groups at different prices is called:


A) cost customization.
B) cost optimization.
C) price gouging.
D) price discrimination.

E) A) and C)
F) A) and D)

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A marketplace extended beyond traditional boundaries and removed from a temporal and geographic location is called a(n) :


A) exchange.
B) marketspace.
C) online marketplace.
D) e-hub.

E) B) and D)
F) All of the above

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The effort required to locate a suitable product is called:


A) price discrimination.
B) search costs.
C) menu costs.
D) shopping costs.

E) B) and D)
F) B) and C)

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Which of the following best illustrates the affiliate revenue model?


A) eBay receives a small fee from a seller if a seller is successful in selling an item.
B) Epinions receives a fee after steering a customer to a participating Web site where he or she makes a purchase.
C) Flickr provides basic services for free, but charges a premium for advanced services.
D) Apple accepts micropayments for single music track downloads.

E) B) and C)
F) All of the above

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