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Exam 12: Dealing With Employeemanagement Issues

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Question 131

True/False

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Arbitration and mediation are alike in that both involve an impartial third party to help in the negotiation process. The differences in these two approaches is that an arbitrator's decision is binding and both parties agree to this on the front end; a mediator encourages the two conflicting parties to continue to negotiate and may make suggestions in pursuit of a resolution.

A) True
B) False

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Question 132

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The National Institute of Health estimates that each drug abuser can cost an employer approximately ________ annually.

A) $500
B) $1,000
C) $5,000
D) $10,000

E) A) and C)
F) B) and C)

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Question 133

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Today labor unions have seen a revitalization of support and union membership has increased significantly.

Strikes have been an effective way of settling labor disputes without violence and bitterness.

Under a(n) ________ shop agreement, workers must belong to the union before they are hired.

________ sexual harassment refers to situations in which an employee's submission to unwanted conduct is made either explicitly or implicitly a term or condition of employment or is used to influence employment decisions affecting the worker's job status.

At this time, close to 50% of all union workers are

A boycott occurs when workers collectively refuse to go to work.

Throughout most of American history, the relationship between managers and employees has been trouble-free.

Since violence in the workplace rarely results in severe injury, it is likely not to be much of a problem in the future.

In a primary boycott, a union encourages its members and the general public not to buy the goods and services produced by a firm involved in a labor dispute.

The vast majority of grievances filed by union members are negotiated and resolved by shop stewards and supervisory managers.

Sexual harassment laws

A yellow-dog contract required workers to agree not to join a union as a condition of their employment.

The Congress of Industrial Organizations (CIO) organized unskilled and semiskilled workers into

The subject "Who pays for childcare when the parent(s) works?" is

The Labor-Management Relations Act (Taft-Hartley Act) gave more power to management.

Because of the need to cut costs, very few U.S. companies provide some sort of child care benefits for their employees.

Some contend that the main reason membership in labor unions has declined in recent years has been the passage of anti-labor legislation in the late 1980s that guaranteed all employees of a firm the same wages and benefits whether they joined a union or not.

The justification for dues or fees paid by nonunion members to the union in a(n) ________ shop is that the union represents all workers in collective bargaining, not just those who belong to the union.