Question 1

The lowest level of training evaluation involves measuring knowledge or skills gained by learners.

Accepted Answer

A) True 
 B)False

Question 2

Identify and demonstrate your knowledge of the four training evaluation measures.

Accepted Answer

1.Reaction.Measures trainee satisfaction...

Question 3

The last step in the instructional design process involves choosing a training method.

Accepted Answer

A) True 
 B)False

Question 4

The organization analysis looks at training needs in light of the organization's:

Accepted Answer

A)  strategy.
B)  resources available for training.
C)  management's support for training activities.
D)  "a," "b," and "c."
E)  "a" and "b" only.F) C) and D)
G) A) and D)

Question 5

Mentors and protégés can both benefit from a mentoring relationship.

Accepted Answer

A) True 
 B)False

Question 6

This type of training is designed to develop teamwork and leadership skills through challenging,structured outdoor activities.

Accepted Answer

A)  Behaviour modelling
B)  Adventure learning
C)  Experiential programs
D)  Virtual reality
E)  Business gamesF) None of the above
G) C) and D)

Question 7

Which of the following is NOT a factor that enhances employees' motivation to learn?

Accepted Answer

A)  See potential benefits from the training program.
B)  Are aware of their need to learn.
C)  Belief that they are able to learn.
D)  Lack the basic skills needed for participation in the training program.
E)  Actually,all of the choices are factors that contribute to employees' motivation to learn.F) D) and E)
G) A) and C)

Question 8

The difficulty level of reading materials is called:

Accepted Answer

A)  learning.
B)  training.
C)  readability.
D)  literacy.
E)  abstract evaluation.F) C) and E)
G) A) and B)

Question 9

Most employee development occurs through job experiences.

Accepted Answer

A) True 
 B)False

Question 10

Organizations provide for orientation (onboarding) because:

Accepted Answer

A)  they are legally required to do so.
B)  no matter how realistic the information provided during employment interviews and site visits,people experience shock and surprise when they start a new joB.
C)  it gives the company more control over employees in the long run.
D)  people feel obligated to stay with the organization for at least one year.
E)  all of the answers are correct.F) A) and B)
G) A) and E) B

Question 11

Which of the following is NOT one of the categories of approaches to employee development discussed in your textbook?

Accepted Answer

A)  Formal education
B)  Assessment
C)  Promotions
D)  Interpersonal relationships
E)  Job experiencesF) A) and B)
G) All of the above C

Question 12

Which one of the following statements about the glass ceiling is FALSE?

Accepted Answer

A)  The barrier may be due to a lack of access to training programs,appropriate developmental job experiences,and developmental relationships,such as mentoring.
B)  Women hold more than 50 percent of board seats in Canada's Financial Post 500 companies.
C)  Women and employment equity groups may not participate in the organization's,profession's,or community's "old boys' network."
D)  Women and members of the employment equity groups often have trouble finding mentors.
E)  A better metaphor may be a "labyrinth" suggesting a complex journey with many twists and turns and puzzles to solve along the way to the top jobs.F) None of the above
G) A) and B)

Question 13

Identify and discuss at least four training activities characteristic of an effective training program that allow employees to learn best.Your response should identify training activities and one or more specific examples of how to provide each of the training activities you identified.

Accepted Answer

1.Communicate the learning objective.
* ...

Question 14

Identify and briefly describe the four steps in the career management process.What is the employee's responsibility associated with each step? What is the organization's responsibility associated with each step?

Accepted Answer

1.Data gathering.The use of information ...

Question 15

When seeking an outside vendor for a training program,this document outlines the type of service needed,number of employees to be trained,type and number of references needed,date by which the training is to be completed,and the date by which the proposals should be received.

Accepted Answer

A)  Request for proposal (RFP) 
B)  Action plan (AP) 
C)  Request for training (RFT) 
D)  Call for contracts (CF
C)  
E)  Request for problem response (RFPR) F) A) and B)
G) A) and C)

Question 16

The average Canadian employee received ______ hours of training in 2010.

Accepted Answer

A)  4
B)  25
C)  50
D)  100
E)  500F) A) and E)
G) C) and D) B

Question 17

This process identifies the tasks and competencies (knowledge,skills,and behaviour) that training should emphasize.

Accepted Answer

A)  Person analysis
B)  Task analysis
C)  Needs assessment
D)  Organizational analysis
E)  Work environment assessmentF) B) and C)
G) A) and B)

Question 18

A peer or manager who works closely with an employee to provide a source of motivation,help him or her develop skills,and provide reinforcement and feedback is a:

Accepted Answer

A)  coach.
B)  role model.
C)  mentor.
D)  good Samaritan.
E)  high-potential employeE.F) C) and D)
G) A) and E)

Question 19

This is a work-study training method that teaches job skills through a combination of on-the-job training and technical training.

Accepted Answer

A)  Internship
B)  Coordination training
C)  Apprenticeship
D)  Experiential programs
E)  Cooperative educationF) B) and D)
G) B) and E)

Question 20

An organization's planned effort to help employees acquire job-related knowledge,skills,abilities,and behaviours,with the goal of applying these on the job is known as:

Accepted Answer

A)  employee development.
B)  orientation.
C)  training.
D)  career development.
E)  e-learning.F) All of the above
G) A) and B)

Exam 6: Training, Learning, and Development

The lowest level of training evaluation involves measuring knowledge or skills gained by learners.

Correct AnswerverifiedShow Answer

Identify and demonstrate your knowledge of the four training evaluation measures.

Correct Answerverified1.Reaction.Measures trainee satisfaction...View AnswerShow Answer

The last step in the instructional design process involves choosing a training method.

Correct AnswerverifiedShow Answer

The organization analysis looks at training needs in light of the organization's:

Correct AnswerverifiedShow Answer

Mentors and protégés can both benefit from a mentoring relationship.

Correct AnswerverifiedShow Answer

This type of training is designed to develop teamwork and leadership skills through challenging,structured outdoor activities.

Correct AnswerverifiedShow Answer

Which of the following is NOT a factor that enhances employees' motivation to learn?

Correct AnswerverifiedShow Answer

The difficulty level of reading materials is called:

Correct AnswerverifiedShow Answer

Most employee development occurs through job experiences.

Correct AnswerverifiedShow Answer

Organizations provide for orientation (onboarding) because:

Correct AnswerverifiedB

Which of the following is NOT one of the categories of approaches to employee development discussed in your textbook?

Correct AnswerverifiedC

Which one of the following statements about the glass ceiling is FALSE?

Correct AnswerverifiedShow Answer

Identify and discuss at least four training activities characteristic of an effective training program that allow employees to learn best.Your response should identify training activities and one or more specific examples of how to provide each of the training activities you identified.

Correct Answerverified1.Communicate the learning objective.* ...View AnswerShow Answer

Identify and briefly describe the four steps in the career management process.What is the employee's responsibility associated with each step? What is the organization's responsibility associated with each step?

Correct Answerverified1.Data gathering.The use of information ...View AnswerShow Answer

When seeking an outside vendor for a training program,this document outlines the type of service needed,number of employees to be trained,type and number of references needed,date by which the training is to be completed,and the date by which the proposals should be received.

Correct AnswerverifiedShow Answer

The average Canadian employee received ______ hours of training in 2010.

Correct AnswerverifiedB

This process identifies the tasks and competencies (knowledge,skills,and behaviour) that training should emphasize.

Correct AnswerverifiedShow Answer

A peer or manager who works closely with an employee to provide a source of motivation,help him or her develop skills,and provide reinforcement and feedback is a:

Correct AnswerverifiedShow Answer

This is a work-study training method that teaches job skills through a combination of on-the-job training and technical training.

Correct AnswerverifiedShow Answer

An organization's planned effort to help employees acquire job-related knowledge,skills,abilities,and behaviours,with the goal of applying these on the job is known as:

Correct AnswerverifiedShow Answer

Correct Answer
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1.Reaction.Measures trainee satisfaction...
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B

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C

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1.Communicate the learning objective.
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1.Data gathering.The use of information ...
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B

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