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Exam 8: Structuring Organizations for Todays Challenges

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Question 151

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Currently,Mucho Dinero is organized into specialized departments such as marketing,finance,production and personnel.These departments are designed to allow people with similar skills and expertise to work together.This approach is known as ___________ departmentalization.

A) functional
B) process
C) interest group
D) task-oriented

E) A) and D)
F) B) and D)

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Question 152

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Fayol believed that managers should treat employees and peers with respect and justice.

A) True
B) False

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Question 153

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Fayol believed that decision-making authority should remain in the hands of top management:

Ashley experienced frustration with her new job at Walnut Securities,until she befriended a secretary from another department.Over lunch in the cafeteria,her new friend shared with Ashley the way things really work at Walnut Securities.Ashley quickly learned that:

Bill,a financial manager at Carlyle Bank and Trust always strives to treat each subordinate with respect and fairness.Bill's treatment of employees is an example of Fayol's principle of:

Ping believes all workers should receive the same wage rate regardless of their position within a company.Ping's views on wages illustrate Fayol's principle of equity.

Multinational pharmaceutical companies who during the past 20 years preferred to contract with companies in India and other places with cheap labor are turning back to the U.S.to produce their products.The recent popularity of _______________ is due to compliance issues and legal issues ,as well as the quality of output.

Companies benefit today by inter-firm cooperation.One of the ways they cooperate is through networking.Another way is by seeking technological knowledge and learning new processes from other firms that usually fall outside of their respective industries.We call this:

The widely shared values within an organization that provide unity and cooperation to achieve common goals is together known as the:

The proven success of job specialization lies in the fact that:

Which of the following is true of cross-functional teams?

In recent years,large organizations have tried to improve their efficiency in communication and decision making by:

What is a cross-functional,self-managed team? Who would serve on such teams? Why do cross-functional,self-managed teams often lead to networking?

Weber put great trust in the creativity,skills,and pride of employees and believed that managers should act more as coaches than as bosses.

Vaughn Studios organizes its operations by activity,such as production,marketing,accounting,and finance.Vaughn utilizes _____________ departmentalization in order to maximize their efficiency:

Whirlpond,a manufacturer of home appliances,has historically produced the components for their products.However,Whirlpond now contracts with other firms to produce these components.This strategy of __________ is a current trend among U.S.manufacturers.

A bureaucracy empowers employees to quickly respond to customers' wants and desires.

The Social Media in Business box titled,"When Twitter and Facebook Are Old School," discusses the lifecycle of social media and predicts that this media will lose its appeal when businesses realize it is not adding to the bottom line.

Departmentalization by function typically increases the cost of doing business.

Alleta Publishing Company,Inc.is considering the use of cross-functional teams.In order to be most effective,Alleta should include customers as members of the teams.