Question 1

Blake was asked by his team leader to explore and evaluate the best ways to communicate with customers online.Although Blake is relatively new to the company,and is not well versed on the entire product line,he is a millennial which makes him overall well suited to knowing how people find things in common with others in an online environment.

Accepted Answer

A) True 
 B)False

Question 2

Which of the following practices would be most consistent with the views of scientific management?

Accepted Answer

A)  job enlargement
B)  job simplification
C)  job enrichment
D)  job rotationE) None of the above
F) A) and B)

Question 3

________ means acting as a resource to a subordinate by teaching,guiding and making recommendations,without actively doing any of the subordinate's work.

Accepted Answer

A)  Coaching
B)  Augmenting
C)  Helping
D)  FacilitatingE) A) and B)
F) A) and C)

Question 4

New employees at Throneberry Manufacturing are carefully trained to use the most efficient production methods.They are then placed on an assembly line and expected to perform the same task day after day,using the methods they were taught.The work is boring,but the pay is good.Throneberry's approach is consistent with the principles of:

Accepted Answer

A)  management by objectives.
B)  expectancy theory.
C)  scientific management.
D)  human engineering.E) C) and D)
F) All of the above

Question 5

The tendency of employees to behave differently when they know they are being studied is known as the Taylor effect.

Accepted Answer

A) True 
 B)False

Question 6

At Qliktech,the company CEO,Lars Bjork,honors employees who demonstrate the company's core values.Qliktech holds a summit each year,where it selects and awards one employee in each of several values categories that include 1) challenge;2) move fast;3) be open and straightforward;4) teamwork for results;and 5) take responsibility.Rather than posting core values for everyone to pass by each day,the CEO finds that providing _________ rewards once each year provides the message to all employees that these are important values.

Accepted Answer

A)  equality
B)  valued
C)  intrinsic
D)  extrinsicE) A) and B)
F) A) and C)

Question 7

Based on Herzberg's theory of motivators,job enrichment will motivate employees to satisfy higher order needs.

Accepted Answer

A) True 
 B)False

Exam 10: Motivating Employees

________ means acting as a resource to a subordinate by teaching,guiding and making recommendations,without actively doing any of the subordinate's work.

Correct Answer
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Correct Answer
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Which of the following practices would be most consistent with the views of scientific management?

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

The tendency of employees to behave differently when they know they are being studied is known as the Taylor effect.

Correct Answer
verified

Based on Herzberg's theory of motivators,job enrichment will motivate employees to satisfy higher order needs.

Correct Answer
verified

Exam 10: Motivating Employees

________ means acting as a resource to a subordinate by teaching,guiding and making recommendations,without actively doing any of the subordinate's work.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Which of the following practices would be most consistent with the views of scientific management?

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

The tendency of employees to behave differently when they know they are being studied is known as the Taylor effect.

Correct AnswerverifiedShow Answer

Based on Herzberg's theory of motivators,job enrichment will motivate employees to satisfy higher order needs.

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
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