FiltersDone

Question type

Essay

Multiple Choice

Short Answer

True False

Matching

Exam 10: Motivating Employees

Show Answer

Share

---

All types

Filters

Study FlashcardsPractice ExamLearn

Question 181

Multiple Choice

Review LaterAdd Note

Review Later

According to Herzberg's views,which of the following strategies would be most likely to result in a higher level of worker motivation?

A) Improvements in the physical working conditions
B) Providing clear and fair work rules and policies
C) Making the work itself more interesting and challenging
D) Using time-motion studies to find the most efficient techniques for employees to use

E) A) and B)
F) A) and C)

Correct Answer

verified

Show Answer

Question 182

True/False

Review LaterAdd Note

Review Later

According to equity theory,if employees perceive that their level of effort is greater than their compensation,they will work to increase their productivity.

A) True
B) False

Correct Answer

verified

Show Answer

Question 183

True/False

Review LaterAdd Note

Feedback helps enrich a job by satisfying an employee's esteem needs.

Theory Y managers adhere to the principle that most people do not work to their fullest intellectual potential.

In an interview that featured the CEO of Aruba Networks,New York Times reporter Andrew Bryant probed the CEO about his experience at Hewlett Packard.He asked,"What is the H.P.way?" The CEO responded,"Fundamentally,the H.P.way started with the basic assumption that each employee wants to do well,and they are capable of doing well,so as a manager you have to give them that environment to flourish." In the study of management,we would describe this management style as:

Tyler earned his construction management degree last May and landed his first job as a field engineer with a well-known company that provides maintenance and repair for oil and chemical companies.During his first week on the job,he expressed enthusiasm for what he heard from other employees.Although he would be traveling to many job sites during the first five years,many of his new colleagues remarked on the opportunities for growth and promotion and added responsibilities if he persevered with this company.If Herzberg were ranking the job factors that provide satisfaction for this young graduate,he would refer to these as:

Which of the following statements would Elton Mayo have most likely made soon after concluding his Hawthorne studies?

When Anna's manager sees her coming through the front door,he is greatly relieved.He knows that the tasks he has planned for the day will not need to be adjusted.Anna's work productivity and performance on the job are very good.Recently,her ability to get to work on time has affected her job performance.Anna's supervisor has documented a number of unrelated health issues that have prevented Anna from being to work on time.If Maslow were still alive,which of the following statements would he likely share with the supervisor?

Ruth Eday is sorry she ever hired Helen Highwater since Helen's work is sloppy and often late.Moreover,she doesn't get along well with most of the other employees and frequently initiates arguments.According to reinforcement theory,the only effective way for Ruth to deal with Helen's behavior is to wait for Helen to do something good,and then praise and reward her for the result.

As a manager,Charlene works hard to ensure that employees are treated fairly,yet she still gets feedback that indicates that some employees don't believe she is fair.This problem most likely results from the fact that:

According to McGregor,Howie's views of his employees suggest he is a ____________ manager.

Researchers David Nadler and Edward Lawler suggest that in order to use expectancy theory to improve worker motivation,the first thing managers should do is:

The sense of satisfaction you get when you achieve an important goal is an intrinsic reward.

A basic idea of ___________ was to conduct time-motion studies to find the best way to perform each task,then teach people to use these methods.

The personal satisfaction people feel when they have done a job well is an) __________ reward.

Than Wok emigrated from his war-torn country to the United States almost two years ago.He recently found a job working on an assembly line at a major computer manufacturer.Than left his friends and family behind when he came to the United States.He is lonely and hopes that his fellow employees will accept him so that he can build some lasting friendships.According to Maslow,Than wants to satisfy his:

Lisa is a Gen Xer who has just been promoted to a management position.If she is like many of her generation,one of Lisa's biggest problems is likely to be her inflexibility and difficulty at working collaboratively with other employees.

The Hawthorne studies concluded that productivity at work seldom changed,but an employee's attitude could show significant improvement if he/she were given the opportunity to think critically at work.

During the first year at the Millennium Company,management trainees spend two months in each of six different departments where they have the opportunity to learn skills in each functional area,but also make decisions about where they have the best match.Job rotation is a motivational strategy used by contemporary organizations.

______________ was the dominant strategy for improving worker productivity during the early 1900s.