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Exam 10: Motivating Employees

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Question 161

True/False

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Teamwork tends to occur naturally within business organizations regardless of the plans or actions of managers.

A) True
B) False

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Question 162

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Regardless of cultural background,most employees respond the same way to motivational approaches.

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B) False

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Question 163

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Lynn is in charge of a nursing shift at a hospital.She wants to improve the motivation and performance level of the nurses under her direction.According to expectancy theory,one element of an effective motivational strategy is to:

You get a lower grade in a course than your friend did even though you studied more during the semester and attended class more often.As a result,equity theory predicts that you might convince yourself that "Grades aren't all that important.After all,lots of people who succeed in the real world didn't make good grades in school."

Herzberg's research found that safe working conditions and good pay:

It may be difficult to utilize the MBO management by objectives)model when employees have not agreed upon the goals set by top management.

Since hygiene factors do not motivate workers toward high achievement at work,managers can safely ignore these factors when trying to develop an effective work environment.

A problem with equity judgments is that employees often ________ their own contributions to the success of a business.

Open communication is a verbal strategy.It does not involve listening.

Herzberg's research found that improvements in the work environment were a more effective way to motivate employees than improvements in job content.

The Hawthorne studies concluded that intrinsic rewards are always better than extrinsic rewards.

Which of the following practices would fail to result in more open communication?

One of the original objectives of the Hawthorne studies was to determine the degree of lighting needed in the workplace to enable employees to achieve optimum productivity.

Explain how managers could motivate employees by using expectancy theory? Create a story/example of expectancy theory at work,incorporating the three questions that according to expectancy theory employees will ask.

According to McGregor,Theory X managers assume that employees dislike work,and will avoid it if possible.

The basic principle of equity theory is that employees try to maintain fairness between their efforts and their compensation compared to others in similar positions.

As a group,Millennials tend to be:

According to expectancy theory,worker motivation almost always increases when employees are assigned a very challenging task.

While Rachael,a psychology major at the local university worked frantically at her job at Groovy Rags Retail in anticipation of the regional manager's visit,her department manager Eon Forcer had an interesting word to say to her: "Don't worry Rachael,when I first started,I made $7.25 an hour too.It gets better!" Rachael shook her head as she reflected upon how little Eon knew about what motivated her to seek perfection at this job.As she continued to neatly stack those pocket tees,she thought,"If the regional manager has the same attitude as this guy,I'm looking for another job." Rachael would prefer to work with a ___________ manager.

For management by objectives to be successful,employees must be willing to accept the objectives set by top management without question and without hesitation.