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Exam 11: Human Resource Management: Finding and Keeping the Best Employees

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Question 41

True/False

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Tri Cities Professional Printing wants to expand its services into new markets,but to remain competitive it needs to keep its costs low.If it is like most firms,one way Tri Cities can save a lot of money is by reducing the time and effort it devotes to the selection of employees.

A) True
B) False

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Question 42

Multiple Choice

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Mario's business was growing at a steady rate,but he knew he could do better! In order to capture more business,he would have to hire a few more sales professionals to sell into new markets.As he pondered his staffing needs,his sister who worked in HR informed him that he needed to do a job analysis before hiring.Which of the following would be a logical part of a job analysis for a sales position?

A) Asking the current sales reps to create a log of their daily and weekly activities
B) Asking the HR specialist to create an online application for the positions)
C) Training new recruits
D) Determining how many sales reps other companies typically have on staff

E) None of the above
F) A) and D)

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Question 43

True/False

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The What's Hapnin' Corporation is about to diversify into an entirely new market.This move will create the need for several new positions in the production and marketing departments.However,the production technologies and the marketing environment in this new market are very different than in What's Hapnin's traditional market.The company is likely to rely on external sources to fill many of the positions created by its diversification.

When workers are a part of a team their compensation should be:

Marketing manager Sam Woodall has worked for Family Care Pharmaceuticals for 36 years.He fondly remembers the "good old days" when he could fire a worker for just about any reason.He feels that today's laws and regulations limiting his ability to fire workers undermines his authority and forces him to keep employees that don't measure up to his standards.Sam's views suggest he would favor working in a state that implements the policy of "employment at will."

Which of the following firms would have the strongest incentive to adopt a job sharing plan?

In recent years,many companies have avoided hiring permanent workers during periods of growth by using temporary employees and outsourcing some of their functions.

In one year's time,James developed gall bladder problems and needed surgery;he became a single parent;he willingly moved his older mom in to live with him in order to avoid placing her in a nursing home;and,he unexpectedly tore his rotator cuff playing softball during the summer.Overall,these are not considered circumstances that impact job performance because they fall outside of the workplace.HR managers need only be concerned with how James performs when he is at work.

Managers at the Allerton Bank get a performance appraisal one time each year.The bank uses a relatively new evaluation process that provides feedback about performance not only from superiors but also from subordinates and other managers at the same level.This type of evaluation is known as an) :

Most firms have trouble implementing the structural changes required by the Americans with Disabilities Act.

A fringe benefit plan where employees choose the package of benefits they want up to a certain dollar amount is called a __________ plan.

The process of training and educating employees to become good managers,and then monitoring the progress of their managerial skills over time is called management simulation.

Ben Eisner is a HR manager at Claymont Communications.Which of the following tasks would Ben perform as a part of the human resource planning process?

Many firms are now contracting with outside companies to administer their employee benefits plans.

Tyler's university invited several companies to campus for an internship trade show.Upon speaking with the representative from a Texas accounting firm,Tyler was presented with a brochure describing the kinds of responsibilities the company's interns assume;the training they receive;the pay and travel expense reimbursement;and potential opportunities for future employment.Referring to the information provided in the Making Ethical Decisions box titled,"Are Unpaid Interns Too Interred?" how would you rate this opportunity?

______________ is the easiest kind of training to implement,when the job requires simple tasks and/or repetitive.

Women often have more trouble finding mentors than men because:

Frank Lehman is a human resource manager at a major corporation.If Frank's company is like most firms today,which of the following statements about Frank's job is likely to be the most accurate?

Distance learning training is gaining in popularity among all firms because employees can log-on to company tutorials at a time convenient to them and acquire the same training information as everyone else.

Olivia's company announced that it will implement a compressed workweek schedule.If Olivia takes part in this plan,she will be allowed to work fewer hours each week,as long as she completes all assignments.