Question 1

Brenda, a researcher, is of the opinion that organizations should empower employees, and suggests this should be done by designing work to be done by self-managing teams. Which statement would validate Brenda's argument?

Accepted Answer

A)   Self-managing teams are highly involved in decision making.
B)   Self-managing teams do not have the authority to schedule work or hire team members.
C)   Organizations do not have to incur additional training expenditures.
D)   Team members do not have to perform a wide variety of tasks, and they view their effort as significant.
E)   Self-managing teams consume more time and result in lower productivity.F) A) and C)
G) C) and D)

Question 2

Which statement is true of the Occupational Information Network (O*NET) ?

Accepted Answer

A)   It provides listings of fixed job titles and narrow task descriptions.
B)   It uses a common language that generalizes across jobs to describe the abilities, work styles, work activities, and work context required for various occupations.
C)   It represents the first attempt made by the U.S. Department of Labor to match the demand and supply of labor.
D)   It uses an online platform to provide information about available federal jobs.
E)   It was created by the U.S. Department of Labor in the 1930s as a vehicle for helping the new public employment system link the demand and supply of skills in the U.S. workforce.F) D) and E)
G) A) and B) B

Question 3

Which job analysis method requires subject-matter experts to evaluate a job in terms of abilities required to perform the job?

Accepted Answer

A)   Work Sampling Technique
B)   Participant Observation Technique
C)   Fleishman Job Analysis System
D)   Position Analysis Questionnaire
E)   Conjoint Analysis TechniqueF) B) and C)
G) A) and B)

Question 4

Job extension refers to empowering workers by adding more decision-making authority to their jobs.

Accepted Answer

A) True 
 B)False

Question 5

Jobs that involve teamwork or broad responsibility tend to require a structure based on functions.

Accepted Answer

A) True 
 B)False  False

Question 6

Ryan, a regional manager for a leading automobile company in the United States, decides to design a manufacturing job based on the principles of industrial engineering. Following its successful implementation, which outcome should he expect?

Accepted Answer

A)   increased efficiency
B)   increased complexity
C)   decreased repetitiveness
D)   increased skill requirements
E)   decreased specializationF) None of the above
G) A) and B) A

Question 7

CISTO is a firm that builds information systems for banks and other financial institutions. In its presentations to prospective clients, the firm claims to have skilled employees. What does CISTO mean by this?

Accepted Answer

A)   Its employees have previous experience in performing similar jobs.
B)   It has factual or procedural information that is necessary for successfully performing a task.
C)   Its employees have a significant level of proficiency required to perform a particular task.
D)   Its employees are highly motivated.
E)   Its employees have software certifications.F) C) and D)
G) A) and B)

Question 8

Explain why organizations utilize competency models.

Accepted Answer

When human resource management is active...

Question 9

Toys-For-All is a toy manufacturing company. As the new production manager, Craig notices that the production unit has been underperforming. In an attempt to streamline the existing work flow, Craig brings in an HR specialist to help him conduct a work flow analysis. Craig describes to the specialist the quantity and quality of products to be produced. What will the HR specialist have Craig define next?

Accepted Answer

A)   the raw materials required
B)   the number of employees needed
C)   the work processes used to generate the end product
D)   an inventory of equipment, facilities, and systems
E)   the data and information required by the production unitF) All of the above
G) A) and B)

Question 10

One method to simplify a job's mental demands is to limit the amount of memorization required for the job.

Accepted Answer

A) True 
 B)False

Question 11

Toy-Time is a firm that manufactures toys. Very often, employees of the firm are on leave, citing physical strain as the cause. An expert hired by the company investigates the situation and recommends investing in an ergonomics study of the work environment. In this scenario, the expert is recommending

Accepted Answer

A)   a study of the interface between individuals' physiology and the characteristics of the physical work environment.
B)   a study of jobs to find the simplest way to structure work in order to maximize efficiency.
C)   a study of the tasks, duties, and responsibilities of employees in a new job.
D)   a study of the knowledge, skills, and abilities necessary to perform a job.
E)   a study of the relationship between intrinsic rewards and employee motivation in the context of human resource management.F) A) and B)
G) A) and C)

Question 12

The Fleishman Job Analysis System asks subject-matter experts to evaluate a job in terms of the abilities required to perform the job.

Accepted Answer

A) True 
 B)False

Question 13

Which statement is true regarding KSAOs?

Accepted Answer

A)   KSAOs are characteristics of people and are not directly observable.
B)   KSAOs and TDRs are the same thing.
C)   In developing job specifications, considering all elements of KSAOs is unimportant.
D)   The term stands for knowledge, skill, adaptability, and other characteristics.
E)   KSAOs detail the tasks, duties, and responsibilities of a job.F) A) and E)
G) C) and D)

Question 14

Deborah is an HR executive looking for a new job. She comes across an advertisement in a newspaper seeking applications for the position of an HR manager. The advertisement exclusively highlights requirements such as strong communications skills, excellent teamwork abilities, and leadership skills. These requirements constitute a

Accepted Answer

A)   job evaluation.
B)   job analysis.
C)   job description.
D)   job specification.
E)   job orientation.F) A) and E)
G) A) and D)

Question 15

Which statement is true of competency models?

Accepted Answer

A)   They help HR professionals ensure that all aspects of talent management are aligned with an organization's strategy.
B)   They identify and describe a few competencies required for success in a particular occupation or set of jobs.
C)   They are only applicable to middle managers of an organization.
D)   They focus more on tasks and outcomes and not on how people work.
E)   They are only created for different occupational groups in an organization.F) B) and E)
G) None of the above

Question 16

Matthew, a human resource manager at a manufacturing company, recommends that the company use the Position Analysis Questionnaire (PAQ)  for conducting job analysis. Which statement best supports Matthew's recommendation?

Accepted Answer

A)   The PAQ considers the whole work process, from inputs through outputs.
B)   The PAQ can be easily scored without a computer.
C)   The PAQ is based on 52 categories of abilities.
D)   The PAQ can be completed by untrained personnel.
E)   A person who fills out the PAQ does not need college-level reading skills.F) A) and B)
G) B) and C)

Question 17

What is a basic difference between job specifications and job descriptions?

Accepted Answer

A)   Job specifications define tasks, and job descriptions define responsibilities.
B)   Job specifications list observable actions, and job descriptions describe general qualities.
C)   Job specifications look at a job's activities, and job descriptions look at the qualities needed to do the job.
D)   Job descriptions define tasks, and job specifications define responsibilities.
E)   Job descriptions look at a job's activities, and job specifications look at the qualities needed to do the job.F) B) and D)
G) C) and D)

Question 18

Provide an example of how an employer can design jobs that empower workers to manager their time.

Accepted Answer

Employers can allow employees to schedul...

Question 19

Which statement is true regarding trends in job analysis?

Accepted Answer

A)   Errors in job analysis have multiple sources, but most result from outdated job descriptions.
B)   Today's workplace is more or less inflexible and is not constantly subject to change.
C)   People imagine jobs to be unstable, whereas jobs actually do not change or evolve over time.
D)   Changes in jobs occur only when there is a change in the descriptions of jobs.
E)   Steve's argument is incorrect because new jobs do not have job descriptions.F) B) and E)
G) A) and B)

Question 20

Breyers, Bear, & Associates, a consulting firm, equips all of its employees with laptop computers, which they use at their desks and carry to client meetings. What ergonomic challenge may result from employees using these devices throughout the day?

Accepted Answer

A)   shoulder strain from carrying them around
B)   pain from the tactile feedback of pressing keys
C)   fatigue from taking frequent breaks to move around
D)   physical strain to wrists from improper positioning for typing
E)   distraction from paying attention to postureF) None of the above
G) A) and B)

Exam 4: Analyzing Work and Designing Jobs

Brenda, a researcher, is of the opinion that organizations should empower employees, and suggests this should be done by designing work to be done by self-managing teams. Which statement would validate Brenda's argument?

Correct Answer
verified

Which statement is true of the Occupational Information Network (O*NET) ?

Correct Answer
verified
B

Which job analysis method requires subject-matter experts to evaluate a job in terms of abilities required to perform the job?

Correct Answer
verified

Job extension refers to empowering workers by adding more decision-making authority to their jobs.

Correct Answer
verified

Jobs that involve teamwork or broad responsibility tend to require a structure based on functions.

Correct Answer
verified
False

Ryan, a regional manager for a leading automobile company in the United States, decides to design a manufacturing job based on the principles of industrial engineering. Following its successful implementation, which outcome should he expect?

Correct Answer
verified
A

CISTO is a firm that builds information systems for banks and other financial institutions. In its presentations to prospective clients, the firm claims to have skilled employees. What does CISTO mean by this?

Correct Answer
verified

Explain why organizations utilize competency models.

Correct Answer
verified
When human resource management is active...
View Answer

Correct Answer
verified

One method to simplify a job's mental demands is to limit the amount of memorization required for the job.

Correct Answer
verified

Correct Answer
verified

The Fleishman Job Analysis System asks subject-matter experts to evaluate a job in terms of the abilities required to perform the job.

Correct Answer
verified

Which statement is true regarding KSAOs?

Correct Answer
verified

Correct Answer
verified

Which statement is true of competency models?

Correct Answer
verified

Matthew, a human resource manager at a manufacturing company, recommends that the company use the Position Analysis Questionnaire (PAQ) for conducting job analysis. Which statement best supports Matthew's recommendation?

Correct Answer
verified

What is a basic difference between job specifications and job descriptions?

Correct Answer
verified

Provide an example of how an employer can design jobs that empower workers to manager their time.

Correct Answer
verified
Employers can allow employees to schedul...
View Answer

Which statement is true regarding trends in job analysis?

Correct Answer
verified

Breyers, Bear, & Associates, a consulting firm, equips all of its employees with laptop computers, which they use at their desks and carry to client meetings. What ergonomic challenge may result from employees using these devices throughout the day?

Correct Answer
verified

Exam 4: Analyzing Work and Designing Jobs

Brenda, a researcher, is of the opinion that organizations should empower employees, and suggests this should be done by designing work to be done by self-managing teams. Which statement would validate Brenda's argument?

Correct AnswerverifiedShow Answer

Which statement is true of the Occupational Information Network (O*NET) ?

Correct AnswerverifiedB

Which job analysis method requires subject-matter experts to evaluate a job in terms of abilities required to perform the job?

Correct AnswerverifiedShow Answer

Job extension refers to empowering workers by adding more decision-making authority to their jobs.

Correct AnswerverifiedShow Answer

Jobs that involve teamwork or broad responsibility tend to require a structure based on functions.

Correct AnswerverifiedFalse

Ryan, a regional manager for a leading automobile company in the United States, decides to design a manufacturing job based on the principles of industrial engineering. Following its successful implementation, which outcome should he expect?

Correct AnswerverifiedA

CISTO is a firm that builds information systems for banks and other financial institutions. In its presentations to prospective clients, the firm claims to have skilled employees. What does CISTO mean by this?

Correct AnswerverifiedShow Answer

Explain why organizations utilize competency models.

Correct AnswerverifiedWhen human resource management is active...View AnswerShow Answer

Correct AnswerverifiedShow Answer

One method to simplify a job's mental demands is to limit the amount of memorization required for the job.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

The Fleishman Job Analysis System asks subject-matter experts to evaluate a job in terms of the abilities required to perform the job.

Correct AnswerverifiedShow Answer

Which statement is true regarding KSAOs?

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Which statement is true of competency models?

Correct AnswerverifiedShow Answer

Matthew, a human resource manager at a manufacturing company, recommends that the company use the Position Analysis Questionnaire (PAQ) for conducting job analysis. Which statement best supports Matthew's recommendation?

Correct AnswerverifiedShow Answer

What is a basic difference between job specifications and job descriptions?

Correct AnswerverifiedShow Answer

Provide an example of how an employer can design jobs that empower workers to manager their time.

Correct AnswerverifiedEmployers can allow employees to schedul...View AnswerShow Answer

Which statement is true regarding trends in job analysis?

Correct AnswerverifiedShow Answer

Breyers, Bear, & Associates, a consulting firm, equips all of its employees with laptop computers, which they use at their desks and carry to client meetings. What ergonomic challenge may result from employees using these devices throughout the day?

Correct AnswerverifiedShow Answer

Correct Answer
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B

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False

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A

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Correct Answer
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When human resource management is active...
View Answer

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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Employers can allow employees to schedul...
View Answer

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Correct Answer
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