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When employees initiate a turnover, when the organization would prefer to keep them, it is called ________ turnover.


A) dysfunctional
B) involuntary
C) retentive
D) external
E) voluntary

F) B) and E)
G) All of the above

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As a predictor of job dissatisfaction, nothing exceeds


A) the nature of the task itself.
B) the geographical location of the firm.
C) negative affectivity.
D) relationships with co-workers.
E) negative self-evaluations.

F) A) and E)
G) D) and E)

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Which process seeks to avert misbehavior and to correct, rather than merely punish, misbehavior?


A) hot-stove rule
B) fair representation
C) progressive discipline
D) benchmarking
E) peer review technique

F) A) and D)
G) C) and E)

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Generally, organizations encourage voluntary turnover among top performers because it is inexpensive.

A) True
B) False

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Choose the correct statement about personal dispositions.


A) People with a positive core self-evaluation tend to experience job satisfaction.
B) Rather than doing nothing, people with negative core self-evaluations always act aggressively toward the people they blame.
C) In general, job turnover is higher among employees who are high in emotional stability and conscientiousness.
D) People with negative affectivity tend to be satisfied with their jobs after changing their occupations.
E) Core self-evaluations are bottom-line opinions that are positive in nature.

F) A) and E)
G) C) and D)

Correct Answer

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