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Exam 8: Management and Leadership

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Question 131

Multiple Choice

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As firms make greater use of empowerment,managers will find that they:

A) should use the same techniques for directing employees that were used in the past.
B) will need to closely supervise the teams to make sure they remain focused on the goals of the organization.
C) will need to provide the teams with detailed instructions to give them a clear sense of direction.
D) must become more like coaches and counsellors than bosses.

E) All of the above
F) A) and B)

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Question 132

Multiple Choice

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Joseph Han has just spent two hours going over quality reports to determine whether his department is meeting quality standards he set for the current month.Joseph's efforts are part of the ___________ function of management.

A) planning
B) organizing
C) directing
D) controlling

E) All of the above
F) A) and C)

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Question 133

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The last task to be done in the planning cycle is to identify a vision.

A key to effective leadership is the ability to:

Why is it necessary for a company to have a contingency plan?

A mission statement outlines the fundamental purposes of an organization.

Sharon needed to solve a problem quickly,so she called together all the workers in her department and asked them to list as many possible solutions as they can come up with in a short period of time.During the process she encouraged responses and avoided censoring what her workers said.Sharon seems to be using a problem solving technique known as brainstorming.

The encompassing explanation of why an organization exists and what it is trying to achieve is called the organization's directive.

Financing is one of the four key functions of management.

The abilities to plan,coordinate,and delegate are among a manager's most basic technical skills.

While goals are measurable,objectives are not.

Randall works as a foreman at a sheet metal fabrication shop.Much of his job involves determining the order in which projects should be performed,setting up work schedules for employees,and setting standards that must be met.These activities suggest that Randall is involved in operation planning.

Supervisory managers are those who directly oversee the activities of workers and evaluate their daily performance.

To be a truly effective leader,which leadership style works best?